Malaysian businesses is on slowdown as Prime Minister has announced the Movement Control Order which started from 18 March 2020 till 31 March 2020 to prevent the spread of COVID-19. We are ready to assist businesses on practical advice on how to keep your business running during this troubled times.
Communication is key in a time of crisis. Your organization should identify a small, cross-functional group of people responsible for key communications to both employees and customers. Since the impact of COVID-19 is localized, but also changes daily, it’s important that this team be able to monitor news from the geographic areas specific to the organization’s employees and customers, and communicate this news effectively.
For your employees, make sure there is a central, reliable system to communicate day-to-day changes related to COVID-19. This platform may be a combination of the organization’s website, e-mail, and a 1-800 number but should be broadcast widely so employees can access relevant information easily from the office, home, or the road.
While customers and suppliers may understand that the spread of COVID-19 will impact your business, they need to be reassured that you have a plan to mitigate the impact of the virus on shipments, sales calls, customer service, or other parts of the business.
Our global coronavirus resource center provides organizations with preparedness support for their employees, customers and supply chain. Click the link to find out more.